top of page

Problems starting a charging transaction ?

If you don't have a charging card you can create a fre account and request a charging card. First you need to download our app on the App Store or get it on Google Play.

You can also immediatly use the charger and start a transaction through the app once you signed up.

Download_on_the_App_Store_Badge_US-UK_blk_092917.png
google-play-badge.png

You can see price information for each charging point by using our app. Prices may differ if your are using a charging card from third party EMSP.

If you encounter a problem please contact our service hotline:
+32 87 60 10 08

Start transaction with a RFID charging card:

  1. Select the charging point.

  2. Hold your RFID / charging card in front of the reader. On some chargers you need to connect your car first, then select "start" on the touchscreen of the charger before you can scan your card. For instructions, please see the charger's display.

  3. Connect the plug with your car.

  4. Please make sure the plug sits correctly and hold it firmly until it's locked.

  5. After successful authentication the connector will get locked, and charging will start automatically.

Create a free account and start transaction through the app:

  1. Download the emyon App on the App Store or Google Play.

  2. Create an account by completing the form.

  3. Make sure you are signed into your account.

  4. Select the charging point in the app. Some chargers have an QR code you can scan with our app.

  5. Follow the instructions on the screen of your smartphone.

  6. Connect the plug with your car.
    Please make sure the plug sits correctly and hold it firmly until it's locked.

  7. After successful authentication the connector will get locked, and charging will start automatically.

Start transaction with credit card or Payconiq by Bancontact:

 

  1. Download the emyon App on the App Store or Google Play.

  2. Select the charging point in the app. Some chargers have an QR code you can scan with our app.

  3. Follow the instructions on the screen of your smartphone.

  4. Connect the plug with your car.
    Please make sure the plug sits correctly and hold it firmly until it's locked.

  5. After successful authentication the connector will get locked, and charging will start automatically.

Raedy to go ?

  1. Hold your emyon RFID tag or the RFID tag of your EMSP in front of the RFID reader of the charging station.

  2. Disonnect the charging cable to charger and to your car.

Emyon Logo.png
RFID
Account
Credit card
bottom of page